Email Security and the Psychology of Trust: Why Users Face a Losing Game of “Spot the Fake”
This Darktrace long read investigates how psychological research into the nature of trust relates to our relationship with technology. Because the brain is wired to implicitly trust the devices it uses everyday, humans cannot be relied upon to identify anomalies such as phishing emails. Email security driven by machine augmentation, such as AI anomaly detection, is the clearest solution to tackle that challenge.